Medical Answering Service
Need a better Answering Service?
Why Choose MD Secured Cloud for Your Medical Answering Services
- HIPAA Compliant Answering Service
- The Most Advanced Soft Switch Technology Available
- HIPAA Compliant Secured Messaging, Text & SMS (Short Message Service)
- Over 65 Years of 24/7 Bi-Lingual Answering Experience
- Rated “Good” to “Outstanding” each month by local clients in your area
The Evolution of Medical Answering Services
For over 65 years, Doctors, Physicians, Clinics and Hospitals have turned their phones over to us to take their after-hour calls. As the years went by, the needs of our medical answering clients have grown along with their expectations. Today, the expectation is that we handle after-hour calls as well as calls handled during normal business hours. As a result, our services, expertise and technology advanced to the point that we became so good at handling the after-hour calls that we now handle all calls for many of our clients. In fact, our clients tell us that they have great peace of mind when they turn the phones over to us. We would like to provide that peace of mind to you as well. Local references from our client list provided upon request.
Patient Outreach is the New Normal
With the introduction of the Affordable Care Act, medical practitioners are under increased scrutiny regarding patient outcomes and overall quality of care provided to the patient. For instance, studies have shown follow-up calls to patients after surgery lowers hospital readmission rates. Other outgoing calls to patients that help our clients include follow-up calls to make sure they are taking their medication at the right time and also in the prescribed dosage. MD Secured Cloud has 65 years of experience working with medical professionals to help them meet their Patient Outreach needs. Contact us to see how we can help meet the Outreach needs of your practice.
Our state-of-the-art Secured Cloud technology is HIPAA compliant and is the most advanced technology available today. It is a Secured Cloud environment with battery and generator backup that can run indefinitely in the event of a power interruption.